The key capabilities of the solution include:

• Central visibility into audits: Web based audits with collaborative capabilities ensure that key internal stake holders, suppliers and third-party auditors have central visibility into current and past audits.

• Configurable spreadsheet-like audits: The solution enables companies to configure and define their own audits and audit items. Familiar spread sheet style interface enables ease-of-adoption.
• Corrective and Preventive Action (CAPA): Closed loop CAPA ensures that audit items that require corrective and preventive actions are tracked and monitored for future failures.
• Audit dashboards and reports: Configurable audit dashboards and reports provide visibility into the status of current and historical audit data across global suppliers and supplier sites..
• Configurable audit approvals: Dynamic approval routings provide you full flexibility in defining the approval process for an audit.
• Seamless integration of third party auditors: The system seamlessly integrates third parties auditors in audit and corrective action process. Role based security enables you to define the level of information access for auditors.
• Expiration driven reminders:  Expiration driven reminders ensure that audits and corrective actions are completed in a timely fashion.
• Contact management:  Accurate contact information on suppliers and auditors is the foundation for managing audits. Suppliers maintain this information and periodic expiration driven reminders ensure that the contacts stay accurate.
• Supplier surveys without login: Suppliers can click on a link in an e-mail and provide addition audit related information, reducing the need to train suppliers on the system. 
• Outlook/Notes integration:  E-mails, including mass communications can be sent through the system, keeping an audit trail of all communication with suppliers. Outlook/Notes integration ensures that contacts, calendar, tasks and e-mails stay synchronized. This ensures that all critical communication about a supplier is available in one central place.
• Notes, documents and search:  Notes and supporting documents can be attached to an individual audit. Documents common across all suppliers such as audit manual can be shared with the suppliers. Entire communication history can be searched through, providing visibility into past interactions.
• Ease of use: A Web 2.0 user interface eases supplier adoption.
• On-Demand: Web based subscription service with no software to install and a thirty day free trial.