Corrective and Preventive Action (CAPA/SCAR)

Business Challenge     Key Features      Business Benefits 

SupplierSoft CAPA Management solution delivers following benefits:

  • Improve productivity and reduce cost of compliance: Automated CAPA processes eliminate manual work and reduce costs.
  • Reduce CAPA/SCAR cycle times:  Central visibility and collaboration, along with automated due date driven workflows, alerts and escalations ensure that CAPAs are resolved in a timely fashion.
  • Reduce mishandled quality issues: Enforcement of best practice processes for identifying root cause and implementing corrective and preventive action reduces the chances of misidentified and mishandled quality issues. Follow-up audit and effectiveness review scheduling ensures CAPAs are indeed effective.
  • Proactively identify adverse trends: Historical trend analysis, along with thresholds that trigger alerts, enable proactive identification of problems.
  • Improve quality and customer satisfaction:  Getting issues resolved right the first time and proactive identification of potential problems improves quality and drives higher customer satisfaction.
  • Improve supplier quality: Supplier quality is improved through collaborative problem resolution with suppliers (SCARs).